The Ops Workshop
Audits, redesigns and AI upgrades for warehouses, dark stores, motherhubs and last-mile networks — delivered by someone who has actually run them at Blinkit, Zepto and Flipkart.
floor-first consulting. spreadsheets follow the gemba, not the other way around 🔧
SCM & Warehouse Audit
60-point inspection: inbound, inventory, outbound, last mile
Cost-leak map with ₹ impact, ranked by effort-to-fix
Motherhub & dark store layout and slotting review
90-day fix roadmap with owners and thresholds
Real outcome: dark-store inventory accuracy rebuilt from 93% → 98.8% in six weeks.
Warehouse Metrics × AI
UPH, accuracy, dock-to-stock, cost/order — instrumented properly
AI-generated daily exception briefs for supervisors
Slotting re-optimisation from order-affinity data
Attrition & absenteeism prediction for tomorrow's roster
Real outcome: cluster productivity moved 92 → 128 UPH with cost-per-order down 18%.
AI Agents & RAG for Ops Teams
Train YOUR team to build: RFQ agents, control-tower briefs, RCA drafts
RAG over SOPs, contracts and policies — with citations
Automation of the reporting rhythm: daily/weekly/monthly
Governance: approvals, logs, and a kill switch per agent
Real outcome: agentic RFQ workflow cut a procurement cycle from 6 days → 1.5 days , −70% manual effort.
Last-Mile Manpower & Attrition
Attrition cohort analysis: find exactly WHERE people leak
Demand-curve rostering — fixed + flexi pool design
Earnings transparency & grievance-SLA systems that retain
Time-to-productive redesign for new joiners
Industry example: income predictability and 48-hour grievance answers out-retain bigger per-order incentives.
Transportation — Solar & EV Penetration
Which routes go electric first: 2W/3W last-mile, fixed mid-mile
Honest TCO modelling: ₹/km, degradation, downtime, FaaS vs buy
Rooftop solar sized to warehouse daytime loads + charging windows
90-day instrumented pilot → scale only what beat ICE
Industry example: dark stores with daytime-heavy loads pair rooftop solar with midday 3W top-up charging for maximum self-use.
Network & Motherhub Design
DC-to-hub coverage modelling across pincodes and SLAs
Motherhub / dark store / RFC placement & sizing
Replenishment cadence designed BEFORE launch, not after
Expansion & exit criteria written on day one
Real work: a 2-DC network mapped across 173 hubs and 6,000+ pincodes for coverage & SLA design.