Field notes · proof, not promises

Four floors. Four turnarounds.

Every story below happened on a real floor, with a real team. The floor, the move we made, and the number that changed.

every one of these has a name and a phone number behind it ☎️

National retailer · procurement

The floor: RFQs crawled through inboxes for six days while suppliers waited.

The move: one agentic workflow — quote, compare, escalate — humans only where judgement matters.

6 days1.5 days

−70% manual effort, same team.

Q-commerce · dark stores

The floor: the system said in-stock, the shelf said no — 93% accuracy and falling.

The move: a six-week rebuild — cycle counts, layouts, and exception loops the floor actually runs.

93%98.8%

Inventory accuracy, held for months.

E-commerce · fulfilment cluster

The floor: pickers walked more than they picked, and nobody could see it.

The move: slotting redone from order data, metrics put on the wall, reviewed standing up.

92 UPH128 UPH

Cost per order down 18% across the cluster.

40-person ops team

The floor: zero AI in production — but plenty of decks about it.

The move: a six-week build cohort — every squad ships a real agent, human-in-the-loop by design.

08 agents live

Shipped to production, still running.

How it works — four steps, zero mystery

Free discovery call

30 minutes. You talk, I ask annoying questions, we decide if there's a fit.

Deep dive

Your data or your team's skill gaps — a curriculum plan or an audit scope in writing.

Roadmap

Priorities ranked by ₹ impact vs effort. You could take it and run — most don't.

Delivery

Weekly check-ins, working outputs, no 90-slide decks that nobody opens twice.

Pricing — tap to book

In 4 weeks our ops team shipped 3 working agents to production.

HEAD OF OPERATIONS · SUPPLY CHAIN STARTUP, BENGALURU

Outbound SLA went from 91% to 99% within a month of the redesign.

HEAD OF SUPPLY CHAIN · TIER-1 QUICK COMMERCE, INDIA

Rare to find someone who understands both operations and AI equally well.

CO-FOUNDER & COO · D2C BRAND, DELHI NCR
About the operator

12 years in the wild.

Warehouse floors, dark stores, motherhubs, last-mile hubs, control towers — then AI cohorts, RAG deployments and agentic workflows. I've done both. That's why I can teach one and fix the other.

BlinkitZeptoFlipkartHPofo

"I don't sell decks. I sell working things — trained teams, shipped agents, floors that hit their numbers."

Focus
AI + Operations
Based
Bengaluru
Markets
India · UAE/GCC
Delivery
Remote / on-site
Book a free 30-min call →